Shipping policy

Thanks for shopping with roroab. International shipping might experience delay due to covid-19. to keep track of your order, contact us (service@roroab.shop) so we can provide you the order’s tracking number.

We are temporarily shipping to the United States only. The purpose of this shipping policy is to keep you fully informed about shipping.

When you place an order through our store, we recommend that you first read our shipping policy carefully

Shipping Rates We offer free service for all orders over $39
Normal Delivery(Delivery in 4-7 days) fee $6.99

VIP SHIPPING(Delivery in 3-5 days)fee $15.99

Our order processing time = (shipping + processing + order cut-off time)

Processing time. 1-3 days (Monday-Friday)

Transit time. 3-7 days (Monday-Friday)

Order cut-off time: 5:00 PM (New York) (Monday-Friday)

For detailed information, please read our shipping policy carefully.

Shipping Country

We provide worldwide shipping service on all our products to all customers.

Tracking

You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.

Tracking information may take 48 to 72 hours to update.

If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@roroab.shop, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.

Orders can’t be canceled once the parcel is shipped out.

About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

Email to service@roroab.shop